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Creating support ticket

In order to help speed up solution for your question. Please follow steps to create support ticket below before submitting a new question. This is for the benefit of everyone in order to help find the solution for your question quickly.

Before you submit a question

  1. Make sure you are running the latest version of Theme and the latest version of WordPress.
  2. Check out theme documentation and discussion forum for the answer to your question.
  3. Disable any additional 3rd party plugins you are using to check if it fixes the issue.
  4. Search public tickets on our support site to find previously answered tickets.
  5. If you can’t find the answer. Submit your question through our support site with URL of page which has an issue.

 

How to create support ticket?

Follow these steps to submit ticket:

  1. Click on Support Menu in the menu bar. Here is the Link contact form
  2. Login to our Website.
  3. And submit the question. Submit ticket

 

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